Terms of service

Terms of Service

OVERVIEW

Welcome to NovaMarket. The terms “we,” “us,” and “our” refer to NovaMarket. NovaMarket operates this store and website, including all related information, content, features, tools, products, and services to provide customers with an online shopping experience. Our store is powered by Shopify, which enables us to provide these services.

These Terms of Service describe your rights and responsibilities when you use our website or purchase from our store.

By visiting, browsing, interacting with, or purchasing from NovaMarket, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our website.

SECTION 1 - ACCESS AND ACCOUNT

By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you have consent from a parent or legal guardian.

You may be asked to provide information such as your email address, billing information, payment information, and shipping information. You agree that the information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account information and for all activity under your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display product information, images, descriptions, pricing, and availability accurately. However, product colors, appearance, and details may vary depending on your device, screen settings, or supplier updates.

Product descriptions, prices, and availability may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept, decline, cancel, or limit any order at our discretion.

Your order is not accepted until payment is processed and the order is confirmed. Please review your order carefully before submitting it, because we may not be able to cancel or change an order after it is processed.

If we need to contact you about an order, we may use the email address, billing address, shipping address, or phone number provided at checkout.

Returns and refunds are handled according to our Return and Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price shown at the time the order is placed.

Unless clearly stated otherwise, prices may not include taxes, customs duties, or other charges that may apply depending on the customer’s location.

You agree to provide current, complete, and accurate payment and account information for all purchases. You also agree to promptly update your information when needed so that we can complete transactions and contact you if necessary.

SECTION 5 - SHIPPING AND DELIVERY

We offer shipping according to the shipping options shown at checkout.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, weather, holidays, or events outside our control.

Once an order is shipped, tracking information will be provided when available.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are handled according to our Return and Refund Policy.

Customers must contact us through our Contact page before sending any return. Items sent back without first requesting a return may not be accepted.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, product descriptions, design elements, and other materials, belongs to NovaMarket, Shopify, our suppliers, or our licensors.

You may not copy, reproduce, distribute, modify, or use our website content without written permission, except for personal and non-commercial use.

SECTION 8 - THIRD-PARTY TOOLS AND LINKS

Our website may include tools, services, links, or features provided by third parties, including Shopify and payment providers.

We are not responsible for third-party websites, tools, policies, services, or content. If you use third-party services or links, you do so at your own risk and should review their terms and policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

NovaMarket is powered by Shopify. Shopify provides the platform that allows us to sell products and provide our online store.

Sales and purchases made through this store are between you and NovaMarket. Shopify is not responsible for any product, order, refund, shipping issue, injury, damage, or loss related to purchases made from NovaMarket.

SECTION 10 - PRIVACY

Personal information collected through our website is handled according to our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process information related to your use of the store, checkout, payments, and related services. Please review our Privacy Policy for more information.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit feedback, reviews, comments, suggestions, or other content to us, you agree that we may use, reproduce, publish, display, or share that content for business purposes, including improving or promoting our store.

You agree that any feedback or content you submit will not violate the rights of others, include unlawful material, or contain false or misleading information.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be errors, inaccuracies, or omissions on our website related to product descriptions, prices, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may not use our website or services for any unlawful purpose.

You agree not to:

- Violate any laws or regulations
- Infringe on intellectual property rights
- Submit false or misleading information
- Upload viruses, malware, or harmful code
- Attempt to interfere with the website’s security or operation
- Use the website for spam, fraud, phishing, or abusive activity
- Copy, scrape, or exploit website content without permission
- Harass, abuse, insult, harm, defame, or threaten others

We may suspend or terminate access to our website if we believe these Terms have been violated.

SECTION 14 - DISCLAIMER OF WARRANTIES

Our website and products are provided “as is” and “as available.”

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available. We also do not guarantee that products will meet every expectation, although we aim to provide accurate product information and reasonable customer support.

Some jurisdictions do not allow certain warranty limitations, so some parts of this section may not apply to you.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent allowed by law, NovaMarket, its owners, employees, partners, suppliers, service providers, and Shopify are not liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, or replacement costs arising from your use of the website or purchase of products.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless NovaMarket, Shopify, and their affiliates, partners, employees, service providers, and suppliers from claims, damages, liabilities, or expenses arising from your violation of these Terms, your misuse of the website, or your violation of any law or third-party rights.

SECTION 17 - SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining parts will remain valid and enforceable.

SECTION 18 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any part of these Terms does not mean we waive our right to enforce it later.

These Terms, together with our policies, represent the entire agreement between you and NovaMarket regarding your use of the website and purchases from our store.

SECTION 19 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our written consent.

We may transfer or assign our rights and obligations under these Terms as needed to operate or transfer our business.

SECTION 20 - GOVERNING LAW

These Terms are governed by applicable laws in the jurisdiction where NovaMarket operates, unless another law applies based on your location or consumer protection rights.

SECTION 21 - CHANGES TO TERMS OF SERVICE

We may update or change these Terms from time to time by posting the updated version on our website.

Your continued use of the website after changes are posted means you accept the updated Terms.

SECTION 22 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us through our Contact page.