Privacy policy
Privacy Policy
Last updated: June 6, 2026
NovaMarket operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with an online shopping experience. NovaMarket is powered by Shopify, which enables us to provide these services.
This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, make a purchase, or otherwise communicate with us through our website.
Please read this Privacy Policy carefully. By using or accessing our website and services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information may include:
- Contact details, such as name, billing address, shipping address, phone number, and email address
- Payment and transaction information, such as payment method, order details, payment confirmation, and purchase history
- Account information, such as username, password, preferences, and settings
- Shopping activity, such as products viewed, added to cart, purchased, returned, exchanged, or canceled
- Communications with us, including messages submitted through our Contact page
- Device information, such as browser type, IP address, device identifiers, and network information
- Usage information, such as how you interact with our website and services
Sources of Personal Information
We may collect personal information from:
- You directly, when you browse our store, place an order, create an account, or contact us
- Your device automatically, including through cookies and similar technologies
- Shopify and other service providers that help operate our store
- Payment processors, shipping providers, marketing tools, and other business partners when needed to provide services
How We Use Your Personal Information
We may use personal information to:
- Process and fulfill orders
- Accept payments
- Arrange shipping and delivery
- Provide order updates and customer support
- Process returns, refunds, and exchanges
- Improve our website, products, and customer experience
- Send marketing communications when permitted
- Prevent fraud, abuse, and unauthorized activity
- Comply with legal obligations
- Enforce our policies and terms
How We Disclose Personal Information
We may disclose personal information to third parties when needed to operate our store and provide services, including:
- Shopify, which hosts and supports our online store
- Payment processors
- Shipping and fulfillment providers
- Customer support tools
- Data analytics and marketing service providers
- Legal, regulatory, or government authorities when required by law
- Other parties in connection with business transfers, legal claims, fraud prevention, or protection of our rights
Relationship with Shopify
Our store is powered by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the services.
Information submitted through our store may be transmitted to Shopify and third parties that help provide services, including payment, checkout, analytics, shipping, and fraud prevention.
You can learn more about Shopify’s privacy practices by visiting Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.
If you click a third-party link, you should review that third party’s privacy policy and terms before providing information.
Children’s Data
Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe a child has provided personal information to us, please contact us through our Contact page and we will review the request.
Security and Retention
We use reasonable measures to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee perfect security.
We retain personal information only as long as needed for business, legal, tax, fraud prevention, customer support, dispute resolution, and operational purposes.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- The right to access or know what personal information we process
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to request a copy of your personal information
- The right to opt out of certain marketing communications
- The right to opt out of certain sharing or targeted advertising where applicable
These rights may not be absolute and may depend on your location and applicable law.
To exercise privacy rights, please contact us through our Contact page.
Marketing Communications
If you receive marketing emails from us, you may unsubscribe using the unsubscribe link in the email.
Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to orders, accounts, payments, shipping, returns, security, or customer service.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, improve performance, analyze traffic, support checkout, prevent fraud, and provide advertising or marketing features.
You may be able to control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
International Transfers
Your personal information may be transferred, stored, or processed outside your state, province, or country, including in the United States or other locations where Shopify, service providers, or business partners operate.
When required, we rely on appropriate legal mechanisms for such transfers.
Complaints
If you have concerns about how we handle personal information, please contact us through our Contact page.
Depending on where you live, you may also have the right to contact your local privacy or data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operations.
The updated Privacy Policy will be posted on this page with the updated date.
Contact
If you have questions about this Privacy Policy or would like to exercise privacy rights available to you, please contact us through our Contact page.
For the purpose of applicable data protection laws, NovaMarket is the data controller of your personal information.